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Itunes App Store 退款教學問題
請問各位大大:我照著吉米丘大大在首頁的APP退款教學
進行了退款,但是後來apple寄了一封伊媚兒給我
全部都是英文,我完全看不懂,好心的各位大大可以告訴我是什麼意思
麻煩各位了謝謝~~~
伊媚兒內容如下:
Dear
Greetings from iTunes Customer Support! My name is Jessibel and I'll be assisting you today.
I understand that you would like a refund for your purchased application as it's not way you have expected. I know how eager you are to get this issue resolve.
After reviewing the circumstances of your case, we determined that issuing you a refund for your purchase of "Plants vs. Zombies HD" is an appropriate exception to the App Store Terms and Conditions, which state that all sales are final. In five to seven business days, a credit of $6.99 should be posted to the credit card that appears on the receipt for that purchase.
I hope this was able to resolve your concern to your satisfaction. If you have further questions regarding this issue, just reply to this email. Have a nice day!
Sincerely,
Jessibel
iTunes Store/Mac App Store Customer Support
http://www.apple.com/support/itunes/ww/
Please Note: I work Mon,Tue, Thu and Fri
from 9:00AM-8:00PM CST
Thank you for allowing me the opportunity to assist you.
Customer First Name :
Customer Last Name :
email : legano*kimo.com
Web Order # : MGZB1Z5H8Z
Support Subject : ,App Store and iBooks
Sub Issue : App Store
See additional info below
OS version: Windows XPSP1
Country: Taiwan
Lang_Country: en_TW
iTunes version: iTunes 10.6
Apple ID: legano*kimo.com
Specific request: I accidentally bought this item from the App Store/iBookstore
Device: iPad
Item title: Plants vs. Zombies HD, v1.9.3
Details:
I have purchased an app " Plants vs. Zombies HD, v1.9.3 " from iTunes App Store .
But this app is not as good as it described , I would like to refund , please help me .
Thanks
Best regards,
TrackID: 535090
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5~7天內會退款…(o_0)
改了好多次...不過應該是退款，我也去查我之前的EMAIL...
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第一句只是打招呼
My name is Jessibel and I'll be assisting you today.
我的名字是Jessibel，今天我會幫助你。
I understand that you would like a refund for your purchased application as it's not way you have expected.
我知道你想要退錢因為您購買的應用程式不如您的預期。
I know how eager you are to get this issue resolve.
我知道你是多麼渴望解決這個問題。
After reviewing the circumstances of your case,
在看完你這個案子的情況後，
we determined that issuing you a refund for your purchase of "Plants vs. Zombies HD" is an appropriate exception to the App Store Terms and Conditions, which state that all sales are final.
我們決定將"Plants vs. Zombies HD"退錢給您對於App Store 方面 和 機會 是一個適當的期望
(這句我看得懂他想表達的意思可是要我翻譯成中文會有中文語法上的困難，總之他就是會退錢啦 = =)
In five to seven business days, a credit of $6.99 should be posted to the credit card that appears on the receipt for that purchase.
在五到七個工作天，$6.99將會送到顯示在您收據上的那張信用卡。
I hope this was able to resolve your concern to your satisfaction.
希望這可以使你滿意您所關心的。
If you have further questions regarding this issue, just reply to this email. Have a nice day!
如果還有更多有關這個事情的問題，只要回覆到這個email就可以了。
Please Note: I work Mon,Tue, Thu and Fri
from 9:00AM-8:00PM CST
Thank you for allowing me the opportunity to assist you.
我在禮拜一，二，四，五從早上九點到下午八點這個時段工作
謝謝你讓我有機會可以幫助您。
意思差不多是這樣 翻得有點爛因為我只是高一生(擦汗)
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我已經看過我的購買紀錄了,我沒有看見我有退款記錄
有點懶的去跟Apple"揮"了因為我都看不懂英文
還是謝謝各位~~~
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痾那到底是我翻譯錯還是一二樓的大大翻譯錯**?
沒關係啦 樓主你等個五到七天 看看結果就知道
