請問各位大大:我照著吉米丘大大在首頁的APP退款教學
進行了退款,但是後來apple寄了一封伊媚兒給我
全部都是英文,我完全看不懂,好心的各位大大可以告訴我是什麼意思
麻煩各位了謝謝~~~


伊媚兒內容如下:
Dear
Greetings from iTunes Customer Support! My name is Jessibel and I'll be assisting you today.

I understand that you would like a refund for your purchased application as it's not way you have expected. I know how eager you are to get this issue resolve.

After reviewing the circumstances of your case, we determined that issuing you a refund for your purchase of "Plants vs. Zombies HD" is an appropriate exception to the App Store Terms and Conditions, which state that all sales are final. In five to seven business days, a credit of $6.99 should be posted to the credit card that appears on the receipt for that purchase.

I hope this was able to resolve your concern to your satisfaction. If you have further questions regarding this issue, just reply to this email. Have a nice day!

Sincerely,

Jessibel
iTunes Store/Mac App Store Customer Support
http://www.apple.com/support/itunes/ww/

Please Note: I work Mon,Tue, Thu and Fri
from 9:00AM-8:00PM CST

Thank you for allowing me the opportunity to assist you.

Customer First Name :
Customer Last Name :
email : legano*kimo.com
Web Order # : MGZB1Z5H8Z
Support Subject : ,App Store and iBooks
Sub Issue : App Store
See additional info below
OS version: Windows XPSP1
Country: Taiwan
Lang_Country: en_TW
iTunes version: iTunes 10.6
Apple ID: legano*kimo.com
Specific request: I accidentally bought this item from the App Store/iBookstore
Device: iPad
Item title: Plants vs. Zombies HD, v1.9.3
Details:
I have purchased an app " Plants vs. Zombies HD, v1.9.3 " from iTunes App Store .

But this app is not as good as it described , I would like to refund , please help me .

Thanks

Best regards,



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