買了歌之後...

[Hiraku]

我之前在iPhone上面的iTunes買了一首歌，
之後我在Mac上面的iTunes，卻在我的資料庫裡面找不到這首歌
之後，我再去iTunes看，我發現那首歌被標上Purchased ，所以我不能再選擇下載，
請問我該怎麼辦？？(omg)


https://iphone4.tw/forums/attachment.php?attachmentid=22364&stc=1&d=1264013029

[wingmare]

買過之後因該會自動下載吧
你試試看先換掉國家設定 也就是說以另外一個帳號登入 之後再回去 國外購買的帳號
看看會不會出現

[Hiraku]

解決了，我去跟客服抱怨就OK了^^

不過KeKe先生，我的名字是Hiraku，不是Hiraki啊 = =


Hi:

I purchased a song from iTunes store of my iPhone. How ever, when I synced my iPhone to iTunes of my Mac, the song didn't synced to my music library. Then, I restored my iPhone, so the song is deleted from my iPhone. I want to download the song from iTunes store again, how ever, it said that I have to buy it again !
That was the first time I bought music from iTunes store, I know that if I bought a iPhone app and delete it, I can download it again and for free. Why I have to purchase a song for twice just because my iPhone didn't sync it to my music library? Can you help me solve this problem ? I will be appreciated .



Hi Hiraki,

Thanks for writing in today! My name is KeKe with the iTunes Store and I'll be assisting you with your request. I understand you lost your music when syncing your iPhone to iTunes. I apologize for any frustration this has caused you. No problem Hiraki, I would be more than happy to help resolve this matter
for you!

I have posted the missing items to your account. Please follow these steps to download the items:

1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the iTunes website:

http://www.itunes.com/download

Note: Installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.

2) Open iTunes. From the Store menu at the top, choose Check for Available Downloads. If you're unable to upgrade and are using iTunes 7, the option will say Check for Purchases. You can also click this link to do the same thing:

https://phobos.apple.com/WebObjects/MZFinance.woa/wa/checkForPurchases

3) Enter your account name and password, then click the Check button.

The missing items should begin downloading and appear in your Purchased playlist. If you receive an error message while downloading, try again after turning off any firewall or web-accelerator software that you may have installed. If the download process is interrupted for any reason, it should resume once you reopen iTunes.

This article provides information about resuming interrupted downloads:
http://support.apple.com/kb/HT1725

If you don't see the items in your iTunes Library, please include this information in your response to this email:

- The name of your Internet service provider (ISP)
- The type of Internet connection (such as dial-up, cable modem, or DSL)
- Any troubleshooting steps you may have taken
- Any error messages you may have received

Thanks so much for being a valued iTunes Store customer. If you require assistance in the future, don't hesitate to contact iTunes Support. We are only an email away and always here to help. Take care and have a wonderful day Hiraku!

Sincerely,

KeKe
iTunes Store Customer Support

[wingmare]

2) Open iTunes. From the Store menu at the top, choose Check for Available Downloads.

那個步驟我試過幾次要抓程式 沒成功過
看來只有音樂可以...