Yahoo!Messenger失效?!

[happy880081]

前幾天Yahoo!Messenger連續兩次的更新
新增了PUSH功能
但是也很奇怪的

我的Y!Messenger的好友列表全消失了啦~!!!

簡單來說
用Y!Messenger根本無法與人連絡

根本不知道為啥會這樣

是新增PUSH功能之後不支援IPod Touch的嗎???

除了BeejiveIM

已經沒有相容性夠高的即時軟體可以代替它了啦

(目前是用IM+Lite...一直Crash快爆炸了啦
請問大大會這樣嗎???
有辦法解決嗎???

圖如下

[kichang]

我剛剛更新到1.21 但是我的都很正常哩, 你要不要試試看裡面的reset 功能? 重新reset後看是否會正常? 不ok的話, 砍掉重新裝一次就好囉~

[AndyLee76]

我的也沒問題歐！不過之前我同學跟我借去登入一下也出現同樣情形，不過不是1.2.1的！

[happy880081]

我剛剛更新到1.21 但是我的都很正常哩, 你要不要試試看裡面的reset 功能? 重新reset後看是否會正常? 不ok的話, 砍掉重新裝一次就好囉~

我的也沒問題歐！不過之前我同學跟我借去登入一下也出現同樣情形，不過不是1.2.1的！

我重裝或是reset都用過了...
但就是不行
怎麼辦
再這樣下去
真的要受不了了啦
(請大大不須推薦其他免費即時軟體~我都試過了~謝謝~)

[AndrewLih]

我也有在那裡問: https://iphone4.tw/forums/showthread.php?t=70085

跟我一樣!!!!!
SAME HERE!!!
升 1.2.1 後還正常, reset 後, contacts 救回不來了!!!

我現在正在寫 mail 問 Yahoo!!

各位!! we need your help!!!!
還有, 任何(rest, reintall, restart), 都沒用!!

[AndrewLih]

信回來了!!!
基本來說, 他不懂我的意思....
但是我還是試了一下他叫我作的動作! 最後.... 還是一樣.....

我寫:

Dear Yahoo!,
I'm a user of iPhone 3G (3.0), and i got Yahoo! Messenger (1.2.1) !
I love the Push!! However,
Why all my buddies disappeared on the contact list after i update it?
(but the buddies are searchable)
i did everything resetting, restarting, reinstalling.
Thanks!
Sincerely, Andrew Lih

Yahoo 回:

Hello Andrew,

Thank you for writing to Yahoo! Mobile.

If your friends list does not display a complete list of your friends,
you could have your messenger settings set to "view only online"
friends.

To change this setting, please sign into Yahoo! Messenger, while viewing
your friends list access the "menu" area. In the menu you will be able
to change the display option for your friends list. The "Show All
Friends" option lists all of your friends. Friends that are online will
be distinguished by a smiley icon next to their name. Friends that are
offline will not have an icon next to their names.

Thank you again for contacting Yahoo! Mobile.

Regards,

Brodie

Yahoo! Mobile Customer Care
81994957

[AndrewLih]

我也檢查files 了....
都沒用!!!
其中較可疑的是: xml file
他包含連絡人的名字!!
but somehow Yahoo! Messenger app. won’t show them….

我也在 Yahoo! Messenger blog 反應了!
也有一個人有這樣的問題!! 名字是: y00rin1
y00rin1說:

hi i have a same problem with AndrewLih above… when i updated to the newest version of YM my contacts stopped showing up… i tried to uninstall it. reset my phone. install it again. like probably 15 times and still doesnt work. but sometimes it will show 1 on my friends. but the rest doesnt show. i have also tried it on another iphone and same problem…. please please please help! the YM was working fine before i updated it… i so should have never updated… ugh… please help someone. i dont think anyone got back to the AndrewLih guy either… so please help someone…

Admin. (Sarah Bacon)回應:

*y00rin1 – Approximately how many friends do you have on your list? Trying to determine if this is a contact list size issue. Thanks,
Sarah Bacon

Yahoo! Messenger blog URL:
http://www.ymessengerblog.com/blog/2...comment-155443

[AndrewLih]

update: 又寄了一封 email

Dear Brodie,
Sorry for the question again,
The solution does not work!
Thanks for the solution!
my problem is not missing "some" contacts, but "all of them".
I went into the file system of my iPhone and start to study the files in the "Documents" folder, and one file seems suspicious, the file is a .xml file. It contains names of my contacts, which means the Yahoo! Messenger downloaded all of my contacts, but some how it will not show them out...
here is the URL of the Yahoo! Messenger Blog:
http://www.ymessengerblog.com/blog/2...now-available/
I made some comment about the problem I am having. There are another user, y00rin1, how has the same problem!
Please help me, and try to contact the Y! Messenger iPhone application developers, tell them the problem!
Thank you again!!!!

Sincerely, Andrew Lih

看看他們會怎麼回!

希望趕快解決!!!

[AndrewLih]

2 天前, Yahoo! 寄了這封信, 問我一些資訊,

Hello Andrew,

Thank you for writing to Yahoo! Mobile.

I'm sorry that you're currently encountering an issue with Yahoo! Mail
on your Apple iPhone. In order to assist I'll need the following
information:

- What firmware/security update are you currently using on your
iPhone?
(Choose General > About to get information about iPhone and select
Software version)

- Do you currently have a contract with ATT, or are you a ATT Go!
Phone
user, or are you on another network?

- If you are on another network, who is your carrier or are you using
the iPhone strictly via Wi-Fi.

- Is your iPhone currently hacked to use non-Apple products or
software, or work on a network other than ATT?

- What firmware version is running on your iPhone?

Thank you again for contacting Yahoo! Mobile.

Regards,

Eve

Yahoo! Mobile Customer Care
81994957

我回應:

Dear, Eve,
Here are the answers of your questions:
- I'm using 3.0 (7A341), the latest update.
- I'm having a contract with Chungwa Telecom (Taiwan)
- I tested Yahoo! Messenger online via WiFi and 3G network, the
contacts won't show in both situation.
- my iPhone is not unlocked(able to use other SIM cards), but my
iPhone is jailbroken(able to access into iPhone's root file system,
rather than media file system). I'm not using Cydia (an application
like AppStore, not officially approve by Apple, or which you called
"non-Apple" products)
- I'm using 3.0 (7A341) which is the latest update.

Thank you for helping!!
Sincerely, Andrew Lih

剛剛收到了這封信, 顯然美國 Yahoo! 部門把問題交給台灣的部門了! (因為他們看到我是 Chungwa電信):

親愛的網友，您好：

非常感謝您的來信，造成您的困擾及不便，我們深表歉意。

關於您的問題，Yahoo!奇摩非常重視您所反應的狀況，
客服部已協助轉交您的問題，同時相關部門也已著手進行確認中，
請您稍作等待，我們將在1-3個工作天內回覆您問題處理進度或結果，
如有造成不便之處還請見諒，謝謝您！

再次感謝您對Yahoo!奇摩的支持，我們會持續努力提供更好的服務。

客服專員 王永憲
Yahoo!奇摩 顧客服務部
tw.help.yahoo.com

※重要訊息※
一個免費又能保護帳號的機制您絕對不可以不知道
快點進入以下連結瞭解保護帳號怎麼做：

為何要設定Yahoo！奇摩安全憑證
http://tw.help.cc.yahoo.com/help_cp.html?id=4879

立即啟用Yahoo!奇摩安全憑證保護您的帳號：
http://tw.info.yahoo.com/security/deviceid/index.html

[系統辨識碼:TW Mobile E2T2]

唯一的問題是, developer 是在美國..... 把問題交給台灣部門, 以後還是一樣會傳回去, 因為是 iPhone 的問題!

[kichang]

Hi Andrew,

Yahoo! Taiwan 正在模擬狀況與問題點, 等確認後會將問題提回去美國, 看樣子可能跟double byte有關係~(待查清)


Thank you