就甘心～

[jerry2go]

這幾天為了iPhoto的事情焦頭爛額

後來想要重灌可是找不到當時買電腦附的光碟，就上了App Store買～

果然...買了光碟就跑出來了...於是我嘗試看可不可以退費，得到如下的回應

Hello Chiawei,

This is Sean from the iTunes Store Support Team. I understand you purchased "iPhoto" unintentionally. I know you must be concerned, so I'll be happy to further assist you.

I have reversed the charge for "iPhoto". You will see a refund of $14.99 plus any applicable taxes within 3 to 5 business days.

Please note this is a one-time exception.

Thank you for being a valued member of the iTunes family. If you have any other questions or concerns, let me know and I'll get back to you as soon as possible Chiawei. Have a great day!

Sincerely,

Sean
iTunes Store/Mac App Store Customer Support

Please note: I will be working July 25th, 26th, 27th, 28th, 30th, 31st, August 1st, 2nd, 4th, 5th, 7th, 8th, 9th, 10th, 13th, 14th, 15th, 16th, 17th and 18th from 12:30PM-9:00PM EST.

Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.

真的是so sweet

[alexyu]

這算是專人專屬服務嗎？！
您是買了很多itunes的東西嗎？！

[jerry2go]

怎麼可能～我只是小小咖...
這也是我第一次跟他們聯繫，搞不好都是這樣

[吉米丘]

其實各行各業都一樣

好好講，有禮貌的詢問，都會有好結果

若一開始就選擇謾罵叫囂，是你也不會同意要給對方好過... 將心比心囉

恭喜啦

[missahsin]

之前我糊里糊塗申請了新帳號
也糊里糊塗的重覆買了兩三個APP
寫信過去 也是專人幫我回信 然後也說知道我不是故意要這麼做
就退我錢了
真的很棒!

[jerry2go]

然後也說知道我不是故意要這麼做

該不會是機器人？？

[j46g629h]

順便跟你說
同樣事情在讓他發生
你沒有第二次機會了