Category: Business
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Survival Skills Vol. 1
STRONGER IN THE BROKEN PLACES by James Lee Witt & James Morgan: As the director of the Federal Emergency Management Agency from 1993 until 2001, James Lee Witt witnessed some of the worst crises Mother Nature, chance and certain humans had to offer — earthquakes, floods, airline crashes, the Oklahoma City bombing, and more. Through it all, he not only drastically improved the reputation FEMA had among lawmakers and crisis victims and survivors alike (his leadership rescued the flagging agency), he also developed a strategy for managing crises — a customer-centric model that served him and his staff well, and that can serve your business in the same manner.
MANAGING CRISES BEFORE THEY HAPPEN by Ian Mitroff & Gus Anagos: It’s impossible to eliminate crises completely. But crisis management experts Mitroff and Anagnos outline the crisis management tools — and attitudes — needed to either anticipate crises or effectively manage them once they occur. You’ll learn the five components of a crisis-management framework, the importance of the truth, how to assume responsibility and how to exercise creative thinking to imagine all possible scenarios.
WHY SOME COMPANIES EMERGE STRONGER AND BETTER FROM A CRISIS by Ian Mitroff: While a significant crisis or disaster can destroy many companies, other companies emerge from the worst crises stronger and better. Crisis management expert Ian Mitroff explains the seven competencies that all companies must learn if they are to survive a major crisis. The companies that successfully overcome crises, writes Mitroff, have the right heart, the right thinking, the right soul, the right social and political skills, the right technical skills, the right integration (of all the previous competencies) and the right transfer (of new skills).
ABOUT SOUNDVIEW
Soundview works closely with the leading business book publishers to offer summaries of the 30 best business books of the year to it’s more than 100,000 worldwide subscribers. Soundview offers summaries in print, audio and digital formats for delivery by mail and online. And now they offer topic-based summary collections designed for the iPhone® and iPod Touch®. On the web at www.summary.com.
Survival Skills Vol. 1 Summaries
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