Category: Business
Price: Free (iTunes)
Description:With Mobigo, an iPhone becomes the world’s most complete tool for technicians on the road!
Service companies can increase revenues by 10-15% while Mobigo increases technician’s productivity, optimizes dispatching functions, and helps control costs.
• Productivity – Each technician spends less unproductive time on the road.
• Profitability – Minimize bad debts and clients’ accounts receivable through faster payments made where the work is performed.
• Less Downtime – Optimize your technicians’ work hours by minimizing the time traveling between projects.
• Customer Satisfaction – serve your clients better by providing exact times for the technician’s visit and minimizing scheduling delays.
• Automation – Mobigo will handle many aspects of your dispatching, service calls, and work orders, so you don’t have to manage activities manually.
• Real-Time Information – Know exactly where your technicians are at any time.
• Professionalism – When technicians have all the information and project specifications they need, there are fewer errors and mistakes.
• Accurate Reporting – Technicians’ reports are produced immediately after the project is completed, without relying on illegible or incomplete handwritten notes.
• Inventory Control – You’ll experience less fraud as lost or stolen products become things of the past.
Features
• Create online clients
• Create online work orders
• Transmits work orders to technicians in real time
• Create online invoices
• Access client directory
• Identify any technician’s position in real time
Productivity soars when technicians receive complete work orders with all the essential information in real time
Benefits for the supervisor
Supervisors can create jobs with a fixed cost or with billable hours. Each job includes:
• Client’s contact information
• Technical reference
• Match of technician’s skill set to the job
• Client’s job history
• Contracts & warranty information
•Full description of the job
Work orders can be sent to any technician through the iPhone, and supervisors can pull up a map of the technicians’ position so that they can continue to manage technicians’ projects throughout the day.
Benefits for the Technician
Technicians receive all the information they need to process and close out the work order, including a full description of the client, a description of the work, and an estimated time for completion.
•Take photos before and after the work is completed
•Request the client’s signature to accept the job
•Request the client’s signature
•Accept online payment
•View technical information received in PDF files
•Create invoices and send them via email, fax or mail
•View a map and driving to get to the next client site
In the next version:
•Work Order via Web Online Request
•Technician History
Languages English and French
Mobigo
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