要求APP退費,請問回信內容的意思?

[redbull5885]

因日前不小心購買此軟體(其實共三個,約200美金=.=)
特寫信請求蘋果可否退費
以下這是官方的回應

小弟英文實在不行
請求各位前輩幫忙看一下
官方有答應可以退我費嗎?
感謝
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Hello J. K.,

Wendy, here from the iTunes Customer Support Team. I understand that your son accidentally purchased "Brainiac Pac" and you would like to be refunded for it. When it comes to your money, I can certainly appreciate how important it is to feel that you are treated fairly, and I would be more than happy to help you out with this today.

I checked your account and it looks like the purchase "Brainiac Pack" was purchased from within the application "Zombie Farm" on your iPhone, iPad, or iPod touch. This is called an "In-App Purchase". I will provide instructions near the end of this email, on how to disable this type of purchase. For information on this type of purchase, check out this article:

iTunes Store: About In-App Purchases
http://support.apple.com/kb/HT4009

I understand that the purchase of "Brainiac Pack" was unintentional. In five to seven business days, a credit of $74.99, plus any applicable taxes, should be posted to the credit card that appears on the receipt for that purchase.

Please note that this is a one-time exception, as the iTunes Store Terms and Conditions state that all sales are final.

It is always a good idea to keep your iOS device up to date. To learn how to back up and update your device, visit:

http://support.apple.com/kb/HT1414

If you would like to prevent In-App Purchases from being made in the future, you can block them on your iOS device. Follow these steps:

1) Tap Settings on your device's home screen.

2) Tap General.

3) Tap Restrictions.

4) If necessary, tap Enable Restrictions and enter a passcode. This passcode will prevent restrictions from being disabled without your permission.

5) Scroll down to the Allowed Content section. Switch the In-App Purchases option to OFF. Enter your Restrictions passcode if prompted.

I hope that I have managed to resolve all your issues for you today, but if you are still experiencing a problem, please reply to this email and let us know. I would like to thank you for being a part of the iTunes Store family, J. K., and I hope that you have a wonderful day!

Sincerely,

Wendy
iTunes Store/Mac App Store Customer Support

Please Note: I work Monday, Tuesday, and Wednesday from 8:00 AM to 4:30 PM EST

Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
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[kuanwei]

大意是說這次會退費（$74.99）給你，並且建議你把In-App Purchase給關掉。

[Mowd8574]

大意
1. 你會收到74.99的退款
2. 下不為例
3. 客服建議你關閉「在程式內購買」的功能

[redbull5885]

感謝一樓及二樓的大大解說
幸好可以退...^^"

另請問In-App Purchase要如何關掉呢?

[Chukar]

另請問In-App Purchase要如何關掉呢?

If you would like to prevent In-App Purchases from being made in the future, you can block them on your iOS device. Follow these steps:

1) Tap Settings on your device's home screen.
點一下「設定」

2) Tap General.
再點「一般」

3) Tap Restrictions.
點「取用限制」

4) If necessary, tap Enable Restrictions and enter a passcode. This passcode will prevent restrictions from being disabled without your permission.
點「啟用取用限制」，然後輸入自定的密碼，
輸入密碼是為了防止別人更改你的設定。

5) Scroll down to the Allowed Content section. Switch the In-App Purchases option to OFF. Enter your Restrictions passcode if prompted.
往下找到「允許內容」，
把「應用程式內建購買功能」關掉 ( I --> O)，
如果需要密碼，直接輸入之前設定的密碼。