顯示結果從 1 到 2 共計 2 條
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11-17-2009 #1
小弟約兩個月前購買了Blogpress,當時的版本是1.3.7,後來少用就先移除掉。
近日看到版上有人討論1.4的新功能。所以我就在手機上打開app store再次下載
沒注意,也沒想到他居然當做購買新軟體就收了我2.99
當下當然是馬上反映給app store客服
客服說這個軟體上架後又下架並且提交了新版本變成了一個新軟體所以又收了一次費用
他也不明白為何他這樣做,建議我直接反映給作者
經過我新舊版本比對後發現雖然軟體名稱是一樣,但是作者把原本公司名稱是用全銜,新版本卻用縮寫
所以就被當做兩個不同的軟體了,當然也不能升級
如果作者每次都用這招,那我們買的人不就每次都要付一次錢才能更新了?
所以請各位注意這點
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11-17-2009 #2
他下架後又上架舊變成了一個新軟體,而他下架的同時你的購買記錄也就查不到了!
下面為apple的回覆
Thanks for getting back to me to let me know you still have some concerns. I understand that it still looks like you were charged twice for this order. Once again, I'm glad to be of service.
I did some more digging on this for you, and I believe I was able to find the original application. It looks as though the developer changed the name of the application to "Removed App", removed the app, then resubmitted a new version to the iTunes store. This is why you were charged twice for the purchase, and why it isn't showing up with I search your account.
In any case, I have reversed the charge for the duplicate. You will see a credit of $2.99, plus any applicable taxes, in three to five business days. If store credit was used for this purchase, you should see the credit after you sign out of the iTunes Store and sign back in.
I can't be sure why the developer would have done something like this, so if you'd like more information, I suggest getting in touch with the developer directly. I was able to find the support page here:
http://blogpress.coollittlethings.com/?p=feedback
Thank you for being an important part of the Apple family. Please let me know how everything works out. I'll be more than happy to have this looked into further for you.




